A 96% ON-TIME
  DELIVERY RECORD
  SPEAKS FOR ITSELF
 
   DELIVERY WITHIN THE
   AGREED TIME FRAME,
   OR WE’LL CALL YOU
 
BETTER SERVICE

We’re acutely aware that in a time critical industry exceptional service is not just desirable, it’s essential.

That’s why we’ve set ourselves industry-leading targets and turned them into a set of commitments that underpin our CEMEX Customer Service Promise. To ensure that dedication to quality, delivery and service is unquestionable. Promises that include…
  •  100% of your issues and complaints will be dealt with within 24 hours
  • 100% of our products meet or exceed relevant quality standards
  • If we can’t deal with your enquiry immediately, we’ll get back to you within 24 hours
  • We always aim to deliver within the agreed time frame. And if there’s a problem we’ll call you

But it’s the people at CEMEX that really make the difference. We empower our employees at a local level to deliver great customer service. Because only by listening and understanding our customers’ needs can we effectively deliver on all our commitments.

And these commitments go beyond our day-to-day operations and into to the communities in which we operate to ensure we build a better future.

 

 



Building the Future
Copyright © 2017 CEMEX S.A.B. de C.V. All rights reserved


Customer Type:
Company:
Name: *
Town: *
Email: *
Click To Open